Privacy Policy

Last Updated: June 15, 2026

This Privacy Policy describes how MER-TEL ELEKTRONİK İLETİŞİM HİZMETLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ (“Mertel,” “we,” “our,” or “us”) collects, uses, and discloses personal data when you use our website at www.moderation.pet, the Tipple mobile app, and related services (collectively, the “Service”).

By using the Service, you acknowledge the collection, use, and disclosure of your personal data as described here. Your use is also subject to our Terms of Service.

Personal Data We Collect

A. Personal Data You Provide

• Account Information. Your name and email address when you create an account.
• Service Use. Drink logs, weekly goals, and other tracking data you submit.
• Contact Information. Your name, email, and message contents when you contact us.
• Payment Information. Collected and processed by Paddle (website purchases) or Apple (in-app purchases) on our behalf. Mertel does not store your payment card details.

B. Personal Data We Collect Automatically

• Location Information. General location inferred from your IP address.
• Device Information. IP address, device type, device identifiers, browser type, and operating system.
• Usage Information. Features used, screens viewed, and session timestamps.
• Cookies and Similar Technologies. Used by us and our partners to provide functionality and analyse usage.

How We Use Personal Data

• Provide, maintain, and improve the Service;
• Understand how you use the Service and develop new features;
• Communicate with you and provide customer support;
• Send updates and promotional materials where you have opted in;
• Facilitate transactions and process payments;
• Detect and prevent fraud, abuse, and harmful activity;
• Generate anonymised or aggregated data for internal analysis;
• Comply with legal obligations and enforce our rights.

Legal Bases for Processing (EEA/UK)

• Consent. Where you have given permission, for example for marketing communications or cookies.
• Contractual Necessity. To provide you with the Service.
• Legal Obligation. To comply with applicable laws.
• Legitimate Interests. For analytics and to improve the safety and performance of the Service.

How We Disclose Personal Data

• Affiliates. We may share data with current or future Mertel affiliates.
• Vendors and Service Providers. Including Paddle (payment processing), cloud hosting, and analytics providers.
• Analytics Partners. Such as Firebase and Google Analytics.
• Legal Requirements. Where required by law, legal process, or to protect our rights and safety.
• Business Transfers. In connection with a merger, acquisition, or sale of assets.
• With Your Consent. Where you have authorised disclosure.

Your Choices

• Marketing Communications. Unsubscribe via the link in any marketing email. You will continue to receive transactional messages.
• Do Not Track. We do not currently respond to browser Do Not Track signals.
• Cookies. Manage preferences through your browser settings.

Your Privacy Rights (EEA/UK)

If you are located in the EEA or the UK, you have the right to access, correct, delete, or port your personal data, and to object to or restrict processing. To exercise these rights, contact us at privacy@mertelapps.com.

Third-Party Links and Services

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We are not responsible for their privacy practices.

Data Retention

We retain personal data for as long as necessary to provide the Service and fulfil the purposes described here, or as required by law.

Security

We use reasonable technical and organisational measures to protect your personal data. However, no system is completely secure and we cannot guarantee absolute security.

Children's Privacy

The Service is for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with data, contact us at privacy@mertelapps.com.

International Data Transfers

The Service is hosted in the United States. If you access it from the EEA or UK, your personal data will be transferred to and processed in the United States. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective when posted.

Contact Information

MER-TEL ELEKTRONİK İLETİŞİM HİZMETLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ
Kordonboyu Mahallesi, Ankara Caddesi, No:40/5, Kartal, Istanbul 34860, Turkey
privacy@mertelapps.com